Are you tired of projects running over schedule and budget?
Do you want to increase customer satisfaction and stay ahead of the competition?
Scrum can be the answer to your problems!
In this post, I will share my personal story of how Scrum transformed a project for a medium-sized retail company and the impact it had on their business.
But first, let me share how it all started…
I remember the day when my team and I were tasked with updating the online platform for a medium-sized retail company.
At that time we were using the traditional Waterfall approach to development, and the project was not going well. We were running behind schedule and over budget, and there seemed to be no end in sight. We didn’t know how to turn things around.
That’s when I first learned about Scrum.
I had heard about Scrum before, but never had the opportunity to try it out in real life. I knew that it could be the solution to our problems and I was determined to convince my team and the stakeholders to give it a try.
The question is how did I convince my team to use Scrum?
Well, I started by deeply researching Scrum and gathering as much information about Scrum, and its benefits, so I can understand if it could bring something valuable to our project.
I also reached out to other Scrum practitioners, and Scrum experts, and collected their recommendations and best practices.
I packed all my research and organized a meeting with my team and the stakeholders, where I presented the information I had gathered and explained how Scrum could help us turn the project around.
I didn’t want to overwhelm them. I just pick a couple of benefits that could be vital to our project. I will share which one in just a second.
At first, some of the team members were hesitant, as they were used to the traditional Waterfall approach. However, after some discussion, they saw the potential benefits of Scrum and agreed to give it a try.
The stakeholders were also convinced, as they could see how Scrum would improve their engagement in the project and increase the chances of delivering a product that met their needs.
We started to implement the framework, and it was a bit of a rough start, even though we had some external assistance, and we all had to adjust to a new way of working. But as we progressed, I began to see the benefits of Scrum firsthand.
My team was able to deliver small, incremental pieces of functionality in short timeframes, and the stakeholders were more engaged and involved in the development process.
We began to deliver massive value to the customers faster and more efficiently. It was clear that Scrum was the right choice for our project, and it was a turning point for the team and the stakeholders.
I don’t like to use the phrase “on time and budget in Scrum”, but fun fact, we were able to deliver the project on time and under budget, and the customers were thrilled with the benefits.
It was a valuable lesson for me, my team, and my stakeholders, as we realized the importance of being open to new ways of working and the benefits of Scrum.
I continued to use Scrum in many other projects and it has been a key factor in delivering value to customers, in a faster and more efficient way. It was a rewarding experience and it has solidified my belief in the power of Scrum and its ability to deliver value to customers.
We started involving the stakeholders in the development process and prioritizing the backlog based on their needs.
We began to deliver small, incremental pieces of functionality in short timeframes, known as sprints. The team was empowered to make decisions and adapt as needed to ensure they were meeting the needs of our customers.
As we worked in sprints, I saw how our project was taking shape, and how the team was working together to deliver value. I remember the day when we launched the updated platform, and the feedback from our customers was overwhelmingly positive. We delivered the platform on time and under budget, which was a huge success for the company.
This experience solidified my belief in the power of Scrum, and how it can deliver value to customers.
Imagine adapting to changing circumstances, delivering new features and updates in as little as one to four weeks, and improving customer satisfaction.
These are just a few of the benefits that Scrum can bring to your business.
Don’t let your projects fall behind schedule and over budget. As you can see, Scrum is not just successfully implemented in fancy companies like Spotify, ING, Intel, and Ericsson but in the real-life world, in many small and medium-sized companies.
Not only that, Scrum is a highly adaptable framework that can be applied to various industries such as software development, IT, healthcare, finance, education, government, manufacturing, and many others…
The Scrum framework can be adjusted to fit the unique needs and constraints of each industry.
For example, Scrum can be used in healthcare to improve the delivery of patient care, in finance to increase efficiency in financial processes, and in manufacturing to improve product development and delivery…
3 Benefits of Scrum that I started with…
If you remember, I didn’t want to overwhelm them, so I choose 3 that I thought might work for us…
- One of the greatest benefits of Scrum is its ability to adapt to changing requirements. I have seen firsthand how the flexibility of Scrum allows us to pivot and adjust our plans based on new information or changing requirements. This increased flexibility allowed us to deliver value faster and more efficiently, which is especially important in today’s fast-paced business environment. With Scrum, our team was empowered to make decisions and adapt as needed to ensure we are meeting the needs of our customers and stakeholders. This level of flexibility and adaptability is what sets Scrum apart from traditional development models and is a key reason why it is used by over 12 million people worldwide.
- The second benefit that I chooses, was delivery time. I have seen firsthand the impact that Scrum can have on delivery times. One of the key advantages of Scrum is its focus on delivering small, incremental pieces of functionality in short timeframe, known as sprints. This approach allows teams to deliver value to customers more frequently, and with Scrum, teams can deliver new features and updates in as little as one to four weeks. This faster delivery time is a major benefit of Scrum and allowed us to stay ahead of the competition and meet customer needs more efficiently. Additionally, by having frequent sprint reviews, we identified and addressed any issues early on, preventing delays and keeping the project on track. Scrum’s emphasis on frequent delivery, inspection, and adaptation enables us to deliver more quickly and with better outcomes for customers.
- Last but not least, I cannot explain the power of the positive impact Scrum can have on our customer satisfaction. One of the key benefits of Scrum is its focus on involving stakeholders, including customers, in the development process. The Product Owner, who represents the stakeholders, drives the product backlog, a prioritized list of all the work that might be needed for the product. This ensured that our team was always working on the most important and valuable items, which led to higher customer satisfaction. Additionally, by having regular sprint reviews as we did, our team was able to get feedback from customers on the work that has been completed, which allowed us to make adjustments and improvements on time. This level of engagement and collaboration between our customers and the developers is what sets Scrum apart from traditional development models and is a key reason why it leads to improved customer satisfaction. With Scrum, teams can deliver products that truly meet the needs of their customers, which leads to increased loyalty and repeat business.
God, I can’t believe my time is almost up…
I have so much more to share with you. What I shared with you is the tip of the iceberg.
And I’d love the opportunity to share the rest of the knowledge that I’ve learned through my 10+ years of Scrum experience.
I’d love to share all of it!!!
So, I just spent the last 2 years and I built a course to show you everything I’ve learned.
Introducing Agile and Scrum Masterclass
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